We set up Microsoft Teams as your business phone and messaging system, so a call reaches whichever dispatcher or technician is actually free — not a voicemail box no one checks until tomorrow.
A shop phone and a shared inbox work fine with one truck and a small crew. Across multiple crews or branches, they create blind spots — nobody can see who's actually free, so calls go to voicemail and jobs sit unscheduled.
Your landlines are replaced with Microsoft Teams Phone — one main number, extensions per branch, and auto-attendants that route callers correctly every time.
View service details →Call queues route by who's actually available right now, across every crew and branch, so a customer never has to wait for one specific phone to be picked up.
View service details →We build the initial user database and hand you clear documentation for adding crew, changing roles, and managing access on your own.
View service details →Everything runs inside the Microsoft 365 environment your business likely already licenses.
Works inside your existing Microsoft 365 tenantWe configure Teams Phone and routing using the licensing you already have, or help you select the right plan.
Your team keeps full control after handoffYou're never locked into needing us — every change we make is documented so your office can manage it directly.
Crews use devices they already haveDesktop, mobile, or a desk phone running Teams — no proprietary radio or phone system to maintain.
Ongoing support is optional, not requiredKeep us on for new-hire setup and access changes, or take it over in-house — your choice.
A first conversation is just an assessment of your current setup — no commitment.